Processing 

• Please allow 1-3 business days for us to process your order.

• Please keep in mind when ordering, items are processed only during our hours of operations (M-F 10am-5pm). 
  • If an order is placed after 12 pm on Friday, it does not start being processed until Monday morning at 10 am. 

• If you want to edit your order, make sure to notify us by email within 24 hours.
  •  sminkgoteborg@gmail.com

Shipping

• We use the United States Postal Service to ship all orders. Once your order is shipped, we are no longer in control of when your package arrives. 
  • You will receive a USPS tracking number with every order you place via email and/or text message. 
• If you are placing an order during high traffic periods (i.e. the months of October-December), expect delays in shipping. Place orders well in advance to ensure the arrival of your order in time. 
• International Orders
  • If you are having an order shipped outside of the continental US, please note that the USPS outsources its shipping to different carriers. 
  • For example, if you choose DHL at checkout, you will still receive a USPS tracking number. DHL just happens to be the carrier the USPS is working with to get your package delivered.